Do you have a question for someone at Gary Con? Please browse our list below to figure out who to contact.
We will attempt to answer all inquiries within 24-48 hours. However, due to the influx of inquiries we experience during registration and event submission, please know there may be delays. We ask that you be forgiving and understand that our staff members are all volunteers who have other obligations that can impact their ability to quickly respond—especially on weekdays.
Many questions can be answered by browsing our website, joining us on our Discord Server, or by posting in the Gary Con Facebook Group, so we encourage the use of these resources!
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CUSTOMER SERVICE
Please use this e-mail address if you have a question regarding the technical aspects of badge registration, such as encountering an error message or how to create an account on TTE.
You may also contact us at this e-mail address for general customer service inquiries and/or anything not otherwise mentioned in this list.
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EVENTS
Please use this e-mail address for questions regarding event submissions or GM inquiries.
Further, for info regarding the TTE system, you can use the TTE chat box to contact a Gary Con administrator. Although it may be more convenient, this method simply links to our events and registration e-mails.
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VOLUNTEERS
Please use this e-mail address if you are interested in volunteering or have not received your volunteer badge reimbursement from the previous year.
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MARKETPLACE
Please use this e-mail address for info regarding our online shop for Gary Con merch and orders placed through it.
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SALES
Please use this e-mail address for info on becoming a vendor or sponsor. Additionally, inquiries about advertising space or licensing our logo can be made by contacting our Gary Con team using this e-mail address.
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VIP COORDINATOR
Please use this e-mail address if you purchase a VIG Badge (Diamond or Platinum) or are an Honored/Featured Guest with a question regarding your badge, account, or benefits.
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COMMUNICATIONS / MEDIA
Please use this e-mail address if you are a member of the press/media and are looking for more information. When contacting this address, please include your credentials as they will be reviewed and vetted by our Gary Con team prior to responding.
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WEBMASTER
Please use this e-mail address if you encounter a problem using our website or forums. Response times for this e-mail are longer than usual, so please allow 5-7 days for reply.